Shipping & Returns

DELAYS

Please expect delays due to COVID-19. International courier may take up to 1 month.

 

INTERNATIONAL SHIPPING

Australia: $30 NZD international courier, 2-3 working days, tracked.

Asia*: $45 NZD international courier, 4-6 working days, tracked.

North America and Europe*: $50 NZD international courier, 5-6 working days, tracked.

Rest of the World*: $55 NZD international courier, 5-6 working days, tracked.

Please note international deliveries may be subject to duties and taxes. This is dependant on the countries customs policy and payable by the customer.

*World Zones are according to NZ Post

 Free shipping for purchases over $1,000 NZD

 

Accessories and Sale Items under $250 NZD

$15 NZD or less for international parcel, 3-10 working days, tracked.

 

 

SHIPPING WITHIN NEW ZEALAND


All parcels are sent by overnight courier within New Zealand via CourierPost. Signature is required upon delivery.

Pre-order dress purchases: Free shipping

Accessories and Sale items under $250: $5

Rentals: $30 including a prepaid return bag

*Some Couture/Bridal garments cannot be posted.

 

 

RETURNS & REFUNDS


All designs are made-to-order upon the customer’s request. As we provide a service, we do not accept returns unless the product is faulty or incorrect. Please double check your sizing on the Size Guide.

If you have any questions, do not hesitate to contact us.

Size Guide


Custom size

Don’t see your size on the chart? We offer a custom service. 
Simply email info@judygao.co.nz with your measurements or to arrange an appointment.

 

How To Measure

Here are some tips to take the most accurate measurements. It is recommended that you have a friend assist you or you do it in front of a mirror.

Bust: Place one end of the tape measure at the fullest part of your bust and wrap it around your body, keeping the tape parallel to the floor.

Waist: Find the narrowest part of your waist, located above your belly button and below your rib cage.

Lower hip: Measure the fullest part of your lower body. It is below the natural hip line and around 24cm below the waistline.

Skirt length: Measure how long you want the skirt to be, starting from the waist. Include the height of your heels.