Shipping & Returns

INTERNATIONAL SHIPPING


Dear beautiful people, thank you so much for your continued support. Due to COVID-19, please expect a delay in delivery times.

International shipping is currently available, however at a higher cost. We hope to find a lower rate for you guys soon - most likely when the situation calms down a bit.

In the meantime, don't hesitate to contact us with any inquiries. Stay safe out there!

 

SHIPPING AROUND THE WORLD


Australia:
$30 NZD international courier, 2-3 working days, tracked.

Asia*: $45 NZD international courier, 4-6 working days, tracked.

North America and Europe*: $50 NZD international courier, 5-6 working days, tracked.

Rest of the World*: $55 NZD international courier, 5-6 working days, tracked.

Please note international deliveries may be subject to duties and taxes. This is dependant on the countries customs policy and payable by the customer.

*World Zones are according to NZ Post

 

SHIPPING WITHIN NEW ZEALAND


All parcels are sent by overnight courier within New Zealand via CourierPost. Signature is required upon delivery.

Purchases: Free shipping

Rentals: $30 including a prepaid return bag

*Some Couture/Bridal garments cannot be posted.

 

 

RETURNS & REFUNDS


All designs are made-to-order upon the customer’s request. As we provide a service, we do not accept returns unless the product is faulty or incorrect. Please double check your sizing on the Size Guide.

If you have any questions, do not hesitate to contact us.

Size Guide


Custom size

Don’t see your size on the chart? We offer a custom service. 
Simply email info@judygao.co.nz with your measurements or to arrange an appointment.

 

How To Measure

Here are some tips to take the most accurate measurements. It is recommended that you have a friend assist you or you do it in front of a mirror.

Bust: Place one end of the tape measure at the fullest part of your bust and wrap it around your body, keeping the tape parallel to the floor.

Waist: Find the narrowest part of your waist, located above your belly button and below your rib cage.

Lower hip: Measure the fullest part of your lower body. It is below the natural hip line and around 24cm below the waistline.

Skirt length: Measure how long you want the skirt to be, starting from the waist. Include the height of your heels.