Shipping & Returns

SHIPPING WITHIN NEW ZEALAND

All parcels are sent by overnight courier within New Zealand via CourierPost. Signature is required upon delivery.

Tracking available on www.nzpost.co.nz/tools/tracking.

Purchases: Free shipping

Rentals: $30 including a prepaid return bag

*Some Couture/Bridal garments cannot be posted.

 

SHIPPING AROUND THE WORLD

Australia: $30NZD international courier, 2-6 working days

US/UK: $40NZD international courier, 2-6 working days

Please note international deliveries may be subject to duties and taxes. This is dependant on the countries customs policy and payable by the customer.

Rentals are only available in New Zealand.

 

 

RETURNS & REFUNDS

All designs are made-to-order upon the customer’s request. As we provide a service, we do not accept returns unless the product is faulty or incorrect. Please double check your sizing on the Size Guide.

If you have any questions, do not hesitate to contact us via our contact page!

Size Guide


Custom size

Don’t see your size on the chart? We offer a custom service.
We will need:
Bust
Waist
Lower hip
Skirt length
Height

How To Measure

Here are some tips to take the most accurate measurements. It is recommended that you have a friend assist you or you do it in front of a mirror.

Bust: Place one end of the tape measure at the fullest part of your bust and wrap it around your body, keeping the tape parallel to the floor.

Waist: Find the narrowest part of your waist, located above your belly button and below your rib cage.

Lower hip: Measure the fullest part of your lower body. It is below the natural hip line and around 24cm below the waistline.

Skirt length: Measure how long you want the skirt to be, starting from the waist. Include the height of your heels.