FAQs

Can I hire a dress?

Yes! You can hire your dream dress for your special event at a fraction of the cost. Browse through our range under the “Hire” tab and read the Process and Policy.

This service is currently only within New Zealand.

 

How does a dress purchase work?

All designs are made-to-order in the colour and size of your choice. We do not sell ready made stock so please take into account the production timeframe required. Email us at info@judygao.co.nz if you need it sooner.



How long does it take for my order to be made?

Classic collection: 3 weeks

Couture/Bridal: 3-5 months

Bespoke: 6-8 months



Can I try on before purchasing?

Try ons are welcome for our Auckland customers, please contact us to arrange an appointment.

For customers outside of Auckland, we aim to provide the most accurate photos and size guide. Please feel free to contact us if you are unsure about your measurements. We do not post for try ons as most garments are unique one-off pieces.



What payment options are available?


The website offers many payment options including credit card, Paypal, and Laybuy.

If you wish to pay via bank transfer or another payment plan, please contact us to arrange that for you.

Size Guide


Custom size

Don’t see your size on the chart? We offer a custom service.
We will need:
Bust
Waist
Lower hip
Skirt length
Height

How To Measure

Here are some tips to take the most accurate measurements. It is recommended that you have a friend assist you or you do it in front of a mirror.

Bust: Place one end of the tape measure at the fullest part of your bust and wrap it around your body, keeping the tape parallel to the floor.

Waist: Find the narrowest part of your waist, located above your belly button and below your rib cage.

Lower hip: Measure the fullest part of your lower body. It is below the natural hip line and around 24cm below the waistline.

Skirt length: Measure how long you want the skirt to be, starting from the waist. Include the height of your heels.