FAQs

Dress Hire

**The Classic range is now available to hire through rabbitborrows.com**

Hire your dream dress for your special event.

All the information is under the Hire tab on our menu at the top of the page. Please read through carefully the process and policy before booking.

 

Try On

Try ons are welcome for our Auckland customers, please contact us to arrange an appointment.

For customers outside of Auckland, we aim to provide the most accurate photos and measurements for the particular dress. Please feel free to contact us if you are unsure about your measurements. We do not post for try-ons.

 

Made to Order

All designs are made-to-order in the colour and size of your choice. We try our best to provide the most accurate photographs to represent the design, but please understand that each garment is handmade so slight variations may occur.

 

Average Production Time Frame

Classic Collection: 3 weeks
Couture/Bridal: 4-6 months

 

Fast Track Service

We are happy to take on urgent orders outside of this time frame. There will be an extra service fee of $100 to halve the production time. Please email us with your order info@judygao.co.nz.

 

Custom Designs

Custom design services are available for couture or bridal clients. Please contact us for an appointment. Here's how the service works:

1. Consultation for design and measurements.

Estimation for price and timeframe. 50% non-refundable deposit

2. First fitting

3. Final fitting and full payment

 

Price Range for Custom Couture

Prices range between $2,000 and $7,000 NZD for a bespoke couture gown.
Please allow 6 months for completion.


Payment

The website offers many payment options including credit card, Paypal, and Laybuy.

If you wish to pay via bank transfer, please contact us to arrange that for you.

Size Guide


Custom size

Don’t see your size on the chart? We offer a custom service.
We will need:
Bust
Waist
Lower hip
Skirt length
Height

How To Measure

Here are some tips to take the most accurate measurements. It is recommended that you have a friend assist you or you do it in front of a mirror.

Bust: Place one end of the tape measure at the fullest part of your bust and wrap it around your body, keeping the tape parallel to the floor.

Waist: Find the narrowest part of your waist, located above your belly button and below your rib cage.

Lower hip: Measure the fullest part of your lower body. It is below the natural hip line and around 24cm below the waistline.

Skirt length: Measure how long you want the skirt to be, starting from the waist. Include the height of your heels.